Frequently Asked Questions

We are happy to help you with any questions you may have.

Orders

How can I track the status of my order?

All orders are shipped with tracking. Once shipped a tracking number will be emailed to you with more info

When will my order arrive?

All prints and frames are made to order to help cut down on waste, but this doesn't mean your order will take forever. We aim to get all of our orders out within 2 working days of purchase. (excluding sunday's & public holidays)

Expected Shipping times:

  • 🇬🇧 UK: 2-3 working days
  • 🇺🇸 USA: 2-5 working days
  • 🇪🇺 EU: 5-7 working days
  • 🇦🇺 AUS: 2-6 working days
  • 🌍 Rest of World: 5-12 working days

Please note these times are only estimations & delivery services may be slower for unseen circumstances or public holidays.

I ordered but I changed my mind, can I make changes?

We offer a 1 hour window for changes to be made.

We understand this may be short, however we work around the clock to get orders to our customers as fast and smoothly as we can.

If your order has passed the 1 hour window, email us at help@currentspace.co & we may be able to get you sorted

I need to amend my shipping address, what can I do?

Similarly to any changes made, it's best to do so within the first hour.

Get in touch with help@currentspace.co as soon as you can with the details:

Shipping name:
First line of address:
Second line of address: 
Town/City:
County/State:
Postcode/zipcode:
Phone number:
Email address:

What should I do if my item is damaged/incorrect?

At Current Space, we pride ourselves in giving our customers the best.

We know shipments can get damaged so we're more than happy to offer replacements free of charge

What's your returns & exchange policy?

For our full returns and exchange policy, head here

Product Queries

What are your frame specifications?

We use modern, thin frames to create a sleek, minimalist look that compliments your artwork without overpowering it.

For more details on our frames, head here

What back fixtures will my frames have?

All frames are fitted with foam board hangers or sawtooth hangers, dependent on the country or production.

Can I change the colour of the artwork?

We may be able to change the colour of our prints for you. For further information contact us at help@currentspace.co

Can I request a size not on offer?

For sizes not sold, we may be able help you out! Get in touch with us at help@currentspace.co for further information